Login with GoogleLast updated: 8/24/2026]
Ghasel WM ("we", "our", "us") provides laundry, dry cleaning, ironing, pickup scheduling, and related services through our mobile app and website.
1) Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Pickup and delivery address
- Account credentials (for login)
- Order details and order history
- Device and app identifiers needed for app functionality
- Push notification token (if notifications are enabled)
2) How We Use Information
We use your data to:
- Create and manage your account
- Process orders and deliveries
- Provide customer support
- Improve app performance and user experience
- Send service and order updates and notifications, where enabled
3) Legal Basis / Consent
By using our services, you consent to processing your data for service delivery, support, and app operations.
4) Data Sharing
We do not sell personal data.
We share data only with the service providers necessary to run the service:
- WooCommerce / WordPress — our website and order backend
- Firebase (Google) — authentication and push notifications
- Google Sign-In — if you choose to sign in with Google
- Sign in with Apple — if you choose to sign in with Apple
5) Data Retention
We keep your account information for as long as your account is active.
Order records are kept for [number] years to meet legal, tax, and dispute requirements, even after an account is deleted. These records are anonymised so they are no longer linked to you personally.
6) Security
We apply reasonable technical and organizational measures to protect your data. No method is completely secure, but we work continuously to protect personal information.
7) Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data, subject to legal obligations
Deleting your account: You can delete your account and its data directly in the app — open My Account from the home screen, then tap Delete my account. You can also request deletion by emailing us at [support email]. See our Account Deletion page for full details.
8) Children's Privacy
Our app is not directed to children under 18, and we do not knowingly collect personal information from children.
9) Contact
Website: https://ghaselwmakwa.com Email: contact@shop-manager Phone: +20 12 88003232
10) Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised "Last updated" date.