Privacy Policy – Ghasel WM

Last updated: April 30, 2026

Ghasel WM (“we”, “our”, “us”) provides laundry, dry cleaning, ironing, pickup scheduling, and related services through our mobile app and website.

1) Information We Collect
We may collect:

• Name
• Email address
• Phone number
• Pickup/delivery address
• Account credentials (for login)
• Order details and order history
• Device/app identifiers needed for app functionality
• Push notification token (if notifications are enabled)

2) How We Use Information
We use your data to:

• Create and manage your account
• Process orders and deliveries
• Provide customer support
• Improve app performance and user experience
• Send service/order updates and notifications (where enabled)

3) Legal Basis / Consent
By using our services, you consent to processing your data for service delivery, support, and app operations.

4) Data Sharing
We do not sell personal data.
We share data only with service providers necessary to run the service, such as:

• WooCommerce / WordPress backend
• Firebase services (authentication, messaging)
• Google Sign-In (if used)

5) Data Retention
We retain data as long as needed for:

• Fulfilling services
• Account and order history
• Legal, tax, and dispute requirements

6) Security
We apply reasonable technical and organizational measures to protect your data. No method is 100% secure, but we continuously work to protect personal information.

7) Your Rights
You may request to:

• Access your personal data
• Correct inaccurate data
• Delete your account/data (subject to legal obligations)
  Contact us using the details below.

8) Children’s Privacy
Our app is not directed to children under 13, and we do not knowingly collect personal information from children.

9) Contact
Website: https://ghaselwmakwa.com/
Phone: +20 12 88003232

10) Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.